Questions about Resadexa
Need to manage your subscription or get in touch with our advisers? This page points you to the right solution.
About Resadexa support
Resadexa connects you with a human booking assistant in chat. They review your request, research options, contact providers when needed, and keep each update and confirmation together.
You can ask us to organise restaurants, transport, activities and travel, as well as home services or plans for a special occasion.
Yes. Your booking assistant can support requests wherever they are needed, from city centres to rural destinations.
The timing depends on the request and how quickly providers respond. A request that needs phone calls can take longer than one completed online.
Your booking assistant looks for the strongest available alternatives based on your preferences, timing and budget before you decide.
Message your booking assistant in the original conversation or use the website chat. They will contact the provider and manage the change in line with its policy.
Using your hourly credit
Choose the number of hours you want to add to your account. Only time spent working on your requests is used, and you can add another pack whenever needed.
If you are not sure, begin with a smaller pack. Your assistant tracks the time used, and you can add more hours whenever your plans need them.
Your hours cover the work behind a request: research, calls, provider coordination and checking the final details. A simple request may use less than an hour.
We will let you know when your balance is nearly empty. Add more hours to continue the current request without a pause.
No. Your purchased credit stays in your account until you use it, with no monthly minimum or recurring hourly fee.
Yes. Your account lets you see the hours left, review past requests and keep chatting with your booking assistant.
Getting started with Resadexa
Start a conversation and share what you need, including the date, location, preferences and any limits. Your booking assistant will take it from there.
No lengthy forms are needed. The conversation gathers the information your booking assistant needs to act for you.
Your available credit is shown in the app and updates after each completed assistant request.
Your booking assistant reviews the options and reaches out to relevant providers. The confirmation, or suitable alternatives, is then shared in the same chat.
Support and account help
Use the Contact page in the header or open the website chat. Our advisers usually respond within 24 hours.
Contact our advisers through the app, the Contact page or website chat. Tell us what you need to know and we will reply as soon as possible.
Send a message in the original conversation, or contact support with the booking details in chat. We will follow up with the provider for you.
Hourly packs never renew automatically. Any unused credit remains available in your account.
Complete the cancellation form on the Contact or Support page. We will send confirmation within 24 hours.
Your personal assistant for all booking needs
9am to 7pm, 7 days a week
+44 2080 970430contact@resadexa.comNextpoint Innovations Limited
Suite F, Rear Office 48a High Street, Hadleigh, Ipswich, Suffolk, England, IP7 5AL
Copyright © 2026 All rights reserved
Resadexa is not liable for issues related to transport, accommodation, or other services provided. We're committed to clearly outlining what we're responsible for.
Assistance
Copyright © 2026 All rights reserved
Resadexa is not liable for issues related to transport, accommodation, or other services provided. We're committed to clearly outlining what we're responsible for.